Water Services

MSABI uses a demand and market based approach for water service delivery. Tailored subsidy schemes are used to reach low income households. Technologies are locally produced or available through established supply chains. Manual drilling technology and rope pumps provide an affordable method for implementation of water points of the same efficiency as mechanically drilled wells, at approximately 20% of the cost. To guarantee longevity of installations, we fine-tuned quality assurance systems and implementation standards.

Over 2014 progress was made in developing a market ready model for a water kiosk business in ifakara. The facility uses a skyhydrant filter and will produce bottled quality water sold at wholesale rates. Works involved local market research, material procurement, permitting, and site preparation. The facility and project is sponsored by the Skyjuice foundation, Siemens and GHD.

Maintenance Services

MSABI is testing and validating a private enterprise model for water point maintenance. The enterprise offers reactive maintenance services through a “fee per visit model” or a proactive and reactive maintenance service through a “subscription based model” (branded “Pump for Life”). The subscription based model not only adds comfort for the water point user but also increases the chances for the water point to be rapidly repaired after breakage. The regular payment of a relatively small fee (currently the equivalent of 5 USD per water point and month) insures that financial resources for repair are available at any point in time. The maintenance enterprise consists of a decentralized network of pump mechanics, strategically distributed in the target area and coordinated by a central office. All maintenance and repair visits are tracked by a comprehensive ICT platform, giving us real time access to data to improve service delivery and business model.

WASH Marketing

The water program is running in parallel to our WASH marketing and hygiene promotion program. Combining participatory meetings, mobilisation campaigns and drama team performances, we reached almost 500,000 people.

Sanitation Services

We are developing complementary approaches to increase the uptake of improved sanitation. This has been as a result from previous work, showing a relatively low willingness to pay full capital costs of improved sanitation products. We developed hardware designs and a new concept for the delivery of improved sanitation through subscription based systems.

Ceramic Water Filter Production

MSABI is one of the largest producers of household water treatment solutions in Tanzania. In 2014, we increased sales by a factor of 3 compared to the previous year. The market for filters is slowly developing. Filters are available for an equivalent of 18 USD. We are gradually increasing the retail cost to fully capture management and marketing costs and create a sustainable, non-subsidized market.

Research Programs

Research programs aim at developing new approaches, validating current practice and measuring health and socio-economic impact of WASH programs. Projects are conducted in partnership with the Ifakara Health Institute, the Swiss Tropical and Public Health Institute, the London School of Hygiene and Tropical Medicine among others.